macOS
These requirements apply to the Network Access client component that is downloaded from the browser and to BIG-IP Edge Client for Mac and F5 Access for. APM, MAC Edge client. Click the Disconnect/Connect buttons on BIG-IP Edge Client instead of clicking the links on the logout page. Fix Information. APM now correctly identifies BIG-IP Edge Client for Mac as an Edge Client even if the user opens a new session by clicking the link on the logout page that says 'Click here to open new.
All Faculty
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Remove any other vendor's or or educational institution's VPN clients prior to installing Brown's client. Failure to do this may cause your computer to become unstable.
Be sure to close all applications and verify that your operating system meets the system requirements.
IMPORTANT: Windows 10 users who upgraded from a previous version of Windows must uninstall earlier versions of the VPN client before installing this version, otherwise, you risk rendering your computer unusable.
- Download the BIG-Edge IP Client installer using the link provided.
- Follow the on-screen prompts, accepting the default installation options.
- Restart your computer.
- On first launch, you will be prompted for a server name. Enter vpn.brown.edu
IMPORTANT: If your DUO dialog box appears without scroll bars or you are unable to view the lower part of the dialog box, you must uninstall any previous versions of the VPN Desktop Client using the VPN F5 Client Clean-up Tool for Macintosh as follows:
- Download the VPN F5 Client Clean-up tool.
- Control + Click on 'F5cleanup.pkg' and select 'Open With --> Installer (default).'
- You may receive a dialog notifying you that 'f5cleanup.pkg' is from an unidentified developer. Click 'Open.'
- Follow the on-screen prompts to install.
- Choose 'Restart.'
Follow the instructions below to install the current VPN Desktop Client.
- Using the link provided, download the Brown VPN client for macOS.
- Open the BIGIPMacEdgeClient.zip file from your downloads folder.
- Control + Click on the mac_edgesvpn.pkg file and select 'Open With --> Installer (default).'
- Follow the on-screen installation instructions, selecting the default options.
- When you are notified the installation was successful, click Close.
- Restart your computer.
- Launch the f5 vpn client from your Applications folder.